Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based...

Accessibility is becoming an issue that libraries can no longer ignore. Author Jane Vincent provides a guide to accessibility that addresses common issues and gives strategies for responding to unique situations. This book is a single-source guide relevant to all library functions that librarians can easily refer to when planning, remediating, or evaluating for accessibility. It has a unique holistic perspective, as well as an emphasis on perceiving...

"Games can seemingly do the impossible: reach patrons and drive traffic to projects and services. But how can libraries use gamification and game elements to improve instruction and outreach and encourage the use of particular areas and services? In this book, readers will learn about how to structure game activities in order to best reach their patrons. Chapters devoted to topics such as personalization, goal setting, working with partners, games...

STEM Programming will show new and exciting examples of how libraries are implementing STEM education. It is a guide on how to start or improve your own STEM programming with little or no budget, even if you're not a scientist or mathematician.